I could feel the tears threatening to spill. A flight attendant approached our row.

«Is something wrong?» she asked gently.

«Yes!» the woman snapped. «There’s a dog here. I’m allergic and don’t feel safe.»

The flight attendant remained calm but firm, explaining:

«Ma’am, this is a certified service dog. It has every right to be onboard. And it will stay here.»

«I don’t care about the rules,» the woman hissed. «It could bite! I want her and the dog removed from the flight.»