By now, a small crowd had gathered, drawn by the commotion and the presence of mall security. Parents with children tugged at their sides, watching with a mix of curiosity and concern. Yet, despite our best efforts, not a single face in the crowd turned with recognition.

“Security’s on the phone with the police,” the mall cop informed me. “They’re sending someone over.”

I nodded, grateful for the backup, yet unease gnawed at me. This was a scene out of a strange film, with an ending that remained frustratingly out of reach. The boy seemed calm now, the tears abating as he leaned into me, weary from his ordeal.