The day began like any other for the waitress, who has been with the diner for several years. Known for her friendly demeanor and attentive service, she was managing her usual tables when a customer began to exhibit disruptive behavior. According to witnesses, the customer was loud and disrespectful, making it difficult for other patrons to enjoy their meals. The waitress initially attempted to de-escalate the situation by speaking to the customer calmly.

Despite her efforts, the customer’s behavior only worsened.